According to George Bernard Shaw “The single biggest problem in communication is the illusion that it has taken place.” That's why this Empowering Belief is so important.
Most of us think that we have successfully communicated as soon as we have made our own point. This belief reminds us that the communication is only complete when there has been a response. And the response will also tell us the success (or otherwise) of our communication.
A good way to improve communication is to consider what response we are hoping for. This also helps when choosing the best communication medium, the best timing, or even the right audience for your communication.
What response do you want?
You might want to receiver to be informed, or to take action, or to engage in a discussion with you, or simply to be entertained. Each of these will result in a different response.
What can the response tell you?
The response you get will tell you:
Three steps to excellent communication
Excellent communicators remember three key steps:
And what about you?
If you want to learn more about the art of communication, then why not take our Introduction to NLP. Or join us in sunny Fuerteventura for A 4-day Personal Development Retreat.
About Madeleine Allen: The author is a specialist in Leadership, Communication and Personal Development for business professionals. An NLP Trainer and Master Practitioner she conducts in-house corporate training (learn more at www.allentraining.co.uk) and public courses in NLP (learn more at www.nlpedinburgh.co.uk)
Bright Light NLP
Hello, we are Madeleine and Phil, and we want to help illuminate your future, so you can be the best you can be.